1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, email address, and billing information.
• Shipment Information: Details about the items you ship, including addresses and descriptions.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and cookies.
• Communication Data: Records of your communications with us, including emails or chat support inquiries.

2. How We Use Your Information

We use your data to:

• Provide and manage our shipping and logistics services.
• Communicate updates, offers, and important notifications.
• Improve our website and services based on usage trends.
• Ensure compliance with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Trusted third parties who assist with logistics, payment processing, or technical support.
• Regulatory Authorities: To comply with legal obligations or protect against fraudulent activities.
• Business Partners: When necessary to facilitate your requested services, such as customs brokers or insurers.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or unnecessary data.
• Withdraw consent for data processing where applicable.
• File a complaint with a regulatory authority if your privacy rights are violated.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review it regularly for any updates.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: [email protected]
• Phone: +44 7365 142506, +44 7588 698802
• Address: 667 Watford Way, London, NW73JR

Your privacy is important to us, and we are committed to addressing your concerns promptly.