1. Definitions

• Company: Refers to Cellco Shipping.
• Client/You: Refers to the individual or business using our services.
• Services: Refers to shipping, logistics, and related offerings provided by Cellco Shipping.

2. Use of Services

• You must provide accurate information when creating an account, placing an order, or communicating with us.
• Our services are subject to availability and may vary based on location and type of cargo.
• Any unlawful use of our services, such as shipping prohibited items, is strictly prohibited.

3. Payment Terms

• Payments must be made in full and on time as agreed during booking.
• Fees for our services are non-refundable unless stated otherwise in our cancellation policy.
• Late payments may result in additional charges or service suspension.

4. Shipping Regulations

• Clients are responsible for ensuring their shipments comply with international and local regulations, including customs requirements.
• Cellco Shipping reserves the right to refuse or hold shipments that do not comply with these requirements.
• Delays caused by customs or other regulatory checks are beyond our control and liability.

5. Liability

• While we take every precaution to ensure timely and secure delivery, we are not responsible for:
  • Delays caused by third parties, weather, or unforeseen circumstances.
  • Damage or loss of goods during transit unless covered by insurance.
• Clients must notify us of any claims regarding damage or loss within 7 days of delivery.

6. Insurance

• We recommend that clients purchase insurance for their shipments to cover potential damage or loss.
• Insurance claims are subject to the terms and conditions of the chosen insurance provider.

7. Cancellations and Refunds

• Clients may cancel their bookings in accordance with our cancellation policy.
• Refunds, if applicable, will be processed within 14 business days.

8. Intellectual Property

• All content on the Cellco Shipping website, including text, graphics, and trademarks, is the property of the company and is protected by intellectual property laws.
• Unauthorized use or reproduction of our content is prohibited.

9. Privacy

• Use of our services is subject to our Privacy Policy.
• By using our website, you consent to the collection and use of your data as outlined in the policy.

10. Modifications to Terms

• Cellco Shipping reserves the right to update these terms at any time.
• Continued use of our services after changes have been made constitutes acceptance of the revised terms.

11. Governing Law

• These Terms & Conditions are governed by the laws of [Insert Jurisdiction].
• Any disputes arising under these terms shall be resolved in the courts of [Insert Jurisdiction].

12. Contact Information

If you have questions about these Terms & Conditions, please contact us:

• Email: [email protected]
• Phone: +44 7365 142506, +44 7588 698802
• Address: 667 Watford Way, London, NW73JR

By using Cellco Shipping’s services, you agree to these Terms & Conditions.